Providing support to customers, service providers, and partners through outbound calls.
Negotiating agreeable service rates for services rendered.
Helping to guarantee a smooth and empathetic customer experience.
Gathering & verifying all information with the Customer.
What you'll be doing:
• Providing support to customers, service providers, and partners through outbound calls.
Negotiating agreeable service rates for services rendered.
• Helping to guarantee a smooth and empathetic customer experience.
• Gathering and verifying all information with the Customer.
Overseeing all aspects of a roadside service request case by reviewing all case details and responding to messages in a timely and effective manner.
Pay $9-$18/hr
What it takes to succeed:
Outstanding problem-solving skills
Patience, empathy - an ability to manage stress and work under pressure
Proficiency in writing and verbal communication, with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software.
No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! To service a client you must pass a series of assessments, background checks and successfully complete a virtual certification course.Certification courses -can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.